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Modéliser les connaissances pour l'action dans les organisations

Régine Teulier and Nathalie Girard ()
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Régine Teulier: CRG - Centre de recherche en gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique
Nathalie Girard: CRG - Centre de recherche en gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique

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Abstract: Knowledge is now recognised as a key element for organisation management. Even if expressed partly in documents, knowledge is built above all within the activity of actors. We then draw a triangle between activity, knowledge and organisation. A survey of different disciplinary points of view on knowledge related to activity and organisation shows that up to now, no engineering encompasses all three aspects. We argue that conceiving KBS that will be used in concrete work situation implies to consider activity and organisation as well as knowledge. We then bring out the needed common points for KBS design : having a conceptualisation method, designing artefacts, analysing user's situated work context in which these artefacts will be fit into. We propose to develop an engineering dedicated to knowledge for action.

Keywords: practices; activity; knowledge for action; engineering; pratiques; organisation; activité; connaissances pour l'action; ingénierie; intervention (search for similar items in EconPapers)
Date: 2005
Note: View the original document on HAL open archive server: https://hal.science/hal-00263019v1
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Published in L'ingénierie des connaissance, L'Harmattan, pp.389-412, 2005

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