CRM, learning and organizational control

O. de La Villarmois () and C. Benavent ()
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O. de La Villarmois: LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique

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Date: 2006-05
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Published in 3rd CONTECSI International Conférence on Information Systems and Technology Management and 11th World Continuous Auditing Conference, May 2006, Sao Paulo, Brazil

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