Construction et management des compétences collectives dans le cadre des relations interorganisationnelles: une approche communicationnelle

Nicolas Arnaud
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Nicolas Arnaud: GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - AGROCAMPUS OUEST - Institut National de l'Horticulture et du Paysage

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Abstract: This article sets out to study the reality of inter-firm cooperation by examining its very core - verbal interaction between employees operating within heterogenous working groups, as part of partnerships between furniture manufacturers and transport providers in France. By analysing a conversation between employees, the communicational approach we propose will enable us to examine the dynamics of the construction of a true collective skill and to propose concrete tools for its management. This approach, by providing a relevant framework for the understanding of the construction of interfirm working practices as well as collective dynamics, provides promising managerial implications in terms of the constitution and working practices of these inter-organizational groups, composed of heterogeneous elements.

Keywords: Key words: inter-organizational relations; collective skill; management tools; organisa-; relations inter- organisationnelles; communication; compétence collective; outils de gestion; agencement organisationnel.; agencement organisationnel (search for similar items in EconPapers)
Date: 2008-03-01
Note: View the original document on HAL open archive server: https://hal.science/hal-00379435
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Citations: View citations in EconPapers (1)

Published in Finance Contrôle Stratégie, 2008, 11 (1), pp.9-39

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