A classification for better use of ERP systems

Valerie Botta-Genoulaz () and Pierre-Alain Millet ()
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Valerie Botta-Genoulaz: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées, PRISMA - Laboratoire de Productique et Informatique des systèmes manufacturiers - UL2 - Université Lumière - Lyon 2 - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées
Pierre-Alain Millet: LIESP - Laboratoire d'Informatique pour l'Entreprise et les Systèmes de Production - UL2 - Université Lumière - Lyon 2 - ECL - École Centrale de Lyon - Université de Lyon - UCBL - Université Claude Bernard Lyon 1 - Université de Lyon - INSA Lyon - Institut National des Sciences Appliquées de Lyon - Université de Lyon - INSA - Institut National des Sciences Appliquées

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Abstract: Companies have invested considerable resources in the implementation of enterprise resource planning (ERP) systems. The results initially expected have rarely been reached. The optimisation (or efficient use) of such information systems is nowadays becoming a major factor for firms striving to reach their performance objectives. After presenting a synthesis of several studies on ERP projects, we build on the findings of a French investigation into the assessment and optimisation of ERP performance. A classification of company positions regarding their ERP use, based on both software maturity and strategic deployment directions, and an improvement process are proposed. Industrial cases allow validation of this approach.

Keywords: Integrated information system; ERP; Improvement; Survey; Benchmarking (search for similar items in EconPapers)
Date: 2005
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Citations: View citations in EconPapers (3)

Published in Computers in Industry, 2005, 56 (6), pp.572-586. ⟨10.1016/j.compind.2005.02.007⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00392168

DOI: 10.1016/j.compind.2005.02.007

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