Cognition et contrôle dans le bus

Jean-Baptiste Suquet ()
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Jean-Baptiste Suquet: CRG - Centre de recherche en gestion - X - École polytechnique - IP Paris - Institut Polytechnique de Paris - CNRS - Centre National de la Recherche Scientifique

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Abstract: Analyse des dynamiques cognitives de gestion de la relation de contrôle dans une entreprise de service par les agents au contact des clients

Date: 2008-06-18
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Published in Cognition et mobilité, Jun 2008, Paris, France. pp.227-233

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