Knowledge management techniques for know-how transfer systems design: the case of an oil company

Djilali Benmahamed and Jean-Louis Ermine ()
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Djilali Benmahamed: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Jean-Louis Ermine: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: This paper presents a research in progress on the use of knowledge engineering and knowledge management techniques for the development of a strategic approach for the transfer of professional know-how. This transfer is based on the design of devices for sharing and learning clearly identified knowledge in the oil industry domains. This work is based on a pilot study which was carried out in the PED department (Petroleum Engineering & Development) and it deals with upstream activity of the oil group Sonatrach. A mapping of this know-how was established using a method based on mapping strategy. The main steps of the current approach are the strategic analysis for required competences, the processes analysis for professional know-how and a cross analysis for strategic competences and critical know-how. Emphasis is put on the strategic and critical aspects in the areas of knowledge where efforts are to be made in terms of capitalising, sharing, learning and transfer.

Keywords: E-learning; Knowledge management; Knowledge transfer; Knowledge engineering (search for similar items in EconPapers)
Date: 2006-07-31
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Published in ICKM 2006 : 3rd International Conference on Knowledge Management, Jul 2006, London, United Kingdom

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00432788

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