Knowledge management techniques for know-how transfer systems design: the case of an oil company

Djilali Benmahamed and Jean-Louis Ermine ()
Additional contact information
Djilali Benmahamed: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Jean-Louis Ermine: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

Post-Print from HAL

Abstract: This paper presents a research in progress on the use of knowledge engineering and knowledge management techniques for the development of a strategic approach for the transfer of professional know-how. This transfer is based on the design of devices for sharing and learning clearly identified knowledge in the oil industry domains. This work is based on a pilot study which was carried out in the PED department (Petroleum Engineering & Development) and it deals with upstream activity of the oil group Sonatrach. A mapping of this know-how was established using a method based on mapping strategy. The main steps of the current approach are the strategic analysis for required competences, the processes analysis for professional know-how and a cross analysis for strategic competences and critical know-how. Emphasis is put on the strategic and critical aspects in the areas of knowledge where efforts are to be made in terms of capitalising, sharing, learning and transfer.

Keywords: Learning; E-learning; Knowledge management; Knowledge map; Strategy map; Knowledge engineering; Knowledge servers; Computer assisted human learning (search for similar items in EconPapers)
Date: 2007-02
Note: View the original document on HAL open archive server: https://hal.science/hal-00432807v1
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Published in Suliman Hawamdeh. Creating collaborative advantage through knowledge and innovation, World Scientific Publishing, pp.15-33, 2007, Series on innovation and knowledge management, 978-981-270451-1. ⟨10.1142/9789812707482_0002⟩

Downloads: (external link)
https://hal.science/hal-00432807v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00432807

DOI: 10.1142/9789812707482_0002

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().