Amazon's evolving ecosystem: a cyber-bookstore and application service provider

Thierry Isckia ()
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Thierry Isckia: IMT-BS - MMS - Département Management, Marketing et Stratégie - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris]

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Abstract: Amazon.com has been through several stages of development: first as a cyber‐bookstore, then a cyber‐market, and now an Application Service Provider (ASP). I apply the concept of "business ecosystem" to describe the evolution of Amazon.com, and highlight the role of web services in the shaping of its ecosystem. The company plays a central role in the ecosystem, working with a network of partners to bring products and services to customers. By continually trying to improve the health of its ecosystem, Amazon ensures its own survival and prosperity. The mechanisms through which Amazon has created its ecosystem are discussed and ideas for firms looking to create analogous business communities are advanced

Date: 2009-12
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Citations: View citations in EconPapers (6)

Published in Canadian Journal of Administrative Sciences - Revue Canadienne des Sciences de l'Administration, 2009, 26 (4), pp.332-343. ⟨10.1002/cjas.119⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00464419

DOI: 10.1002/cjas.119

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