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When Electronic Recommendation Agents Backfire: Negative Effects on Choice Satisfaction, Attitudes, and Purchase Intentions

Joseph Lajos, A. Chattopadhyay and K. Sengupta
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Joseph Lajos: GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique

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Keywords: Electronic Recommendation Agents; Choice Satisfaction; Purchase Intentions (search for similar items in EconPapers)
Date: 2009-06
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Citations: View citations in EconPapers (1)

Published in Marketing Science Conference, Jun 2009, Ann Arbor, MI, United States

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