Systèmes de Gestion des Connaissances pour la chaîne logistique intra-organisationnelle, Cas de la société BONFIGIOLI

Cécile Gaumand, Alain Chapdaniel and Aurélie Dudézert ()
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Cécile Gaumand: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Alain Chapdaniel: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Aurélie Dudézert: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec

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Abstract: Optimisation of Supply Chain is today an issue for companies. This paper explores how Knowledge Management could improve the efficiency of Supply Chains. It investigates the specificities of knowledge of Supply Chain collaborators and the specificities of their management. With an Action Research methodology it proposes a framework and recommendations to design efficient Knowledge Management Systems for intra-organizational Supply Chains. It shows that in this context Information Technologies (TI) are rather used to change cognitive schemes than to manage knowledge. IT are used as artifacts that interact with individuals in creating, stocking, sharing and using organizational knowledge.

Keywords: Knowledge Management; Supply Chain Management; Knowledge Management Systems; Gestion des connaissances; chaîne logistique; Système de Gestion des Connaissances (search for similar items in EconPapers)
Date: 2010
Note: View the original document on HAL open archive server: https://hal.science/hal-00509744
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Published in Systèmes d'Information et Management, 2010, 15 (2), pp.99-124. ⟨10.3917/sim.102.0099⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00509744

DOI: 10.3917/sim.102.0099

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