Faith in Firms - as Low as You'd Expect

Michael Segalla
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Michael Segalla: GREGH - Groupement de Recherche et d'Etudes en Gestion à HEC - HEC Paris - Ecole des Hautes Etudes Commerciales - CNRS - Centre National de la Recherche Scientifique

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Abstract: Employees' trust and loyalty naturally decline in market downturns, when layoffs and other abrupt strategic changes are required. Early results from my ongoing research on this topic indicate that a trust problem has indeed accompanied the latest recession. Survey data collected in 2009 (including responses from more than 700 managers in dozens of countries) show that workers have a worrisome lack of faith in their companies and direct bosses. Here are some highlights.

Keywords: employee loyalty; economic aspects (search for similar items in EconPapers)
Date: 2010-01
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Published in Harvard business review, 2010, pp.22-23

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00528402

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