Contributions of Work-Life and Resilience Initiatives to the Individual/Organisation Relationship

Ariane Ollier-Malaterre
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Ariane Ollier-Malaterre: Tr@jectoires - Pôle Trajectoires - Rouen Business School - Rouen Business School

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Abstract: Despite much research, it remains unclear whether and how organisational work-life and resilience initiatives (WLRI) enhance employee commitment. To open this black box, this theory-building research analyses 73 in-depth interviews in a multinational pharmaceutical company. WLRI foster desirable outcomes for almost two-thirds of the sample (loyalty, pride, calculated appreciation and use as management tools), yet may have negative outcomes disappointment, obligation to stay) or no outcome (indifference). To understand the processes implied, this research analyses employees' awareness, need, access and judgment of the initiatives. A decision tree is built. Key success conditions lie in three layers of context: personal, work environment and national. This article argues for a new theoretical foundation of work-life research, combining classic individual-centred perspectives with relational theories, which remain under-investigated in work-life research.

Keywords: Commitment; Engagement; Individual/Organisation relationship; Perceived Organizational Support; Relational perspective; Resilience; Work-family; Work-life (search for similar items in EconPapers)
Date: 2010-01
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Published in Human Relations, 2010, Vol.63 (n°1), pp. 41-62. ⟨10.1177/0018726709342458⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00567202

DOI: 10.1177/0018726709342458

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