Decision-making in R&D projects, a framework based on fuzzy logic

Saïna Hassanzadeh, Didier Gourc (), François Marmier () and Sophie Bougaret
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Saïna Hassanzadeh: CGI - Centre Génie Industriel - IMT Mines Albi - IMT École nationale supérieure des Mines d'Albi-Carmaux - IMT - Institut Mines-Télécom [Paris], Fondation pour une Culture de Sécurité Industrielle - Institut pour une Culture de Sécurité Industrielle
Didier Gourc: CGI - Centre Génie Industriel - IMT Mines Albi - IMT École nationale supérieure des Mines d'Albi-Carmaux - IMT - Institut Mines-Télécom [Paris]
François Marmier: CGI - Centre Génie Industriel - IMT Mines Albi - IMT École nationale supérieure des Mines d'Albi-Carmaux - IMT - Institut Mines-Télécom [Paris]
Sophie Bougaret: MANAGEOS - MANAGEOS

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Abstract: In R\&D projects, managers face a high degree of uncertainty due to their lack of experience with innovative products. However, managers, usually within a group, have to decide under uncertainty, to make the projects advance. In this context, some delays result from indecision or invalidation of the made decisions. To analyze the causes of these delays, a framework that formalizes the collective decision-making process under uncertainty is proposed. This framework illustrates how the uncertain information is perceived and treated differently by various decision-makers and allows to predict the risk of invalidation of a decision by measuring the dissatisfaction of the agents with the decision. A fuzzy logic approach is used to represent and aggregate human perceptions and reasoning modes. An application case in pharmaceutical industry is presented to explain the behaviors of different groups of decision-makers, according to their compositions.

Keywords: fuzzy logic; collective decision-making process; human factors; uncertainty (search for similar items in EconPapers)
Date: 2011-07-31
Note: View the original document on HAL open archive server: https://hal.science/hal-00745290v1
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Published in International Conference on Production Research, Jul 2011, Stuttgart (Germany), France. pp.1

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