Comment réguler les relations triangulaires de travail ? La RSE face au droit dans le travail intérimaire et les centres d'appel

André Sobczak (), Brigitte Rorive Feytmans and Christelle Havard
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André Sobczak: Audencia Recherche - Audencia Business School
Brigitte Rorive Feytmans: HUG - Hôpitaux Universitaires de Genève
Christelle Havard: BSB - Burgundy School of Business (BSB) - Ecole Supérieure de Commerce de Dijon Bourgogne (ESC)

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Abstract: In an increasing number of economic sectors, the regulation of working situations is weakened by the intrusion of new actors in the traditionally bilateral relation between workers and employers. Given the challenges for labour law created by the involvement of these new actors, new forms of regulation developed by different actors emerge. There is in particular a development of initiatives in the field of corporate social responsibility illustrated by companies' commitment towards persons working for them without being linked to them through a contract of employment, such as employees of suppliers and subcontractors. The aim of this article is to compare the regulation of working relations by labour law and by corporate social responsibility initiatives. Two sectors in which the intrusion of third actors is particularly developed are analysed: temporary working agencies and call centres.

Keywords: régulation; RSE; responsabilité sociale des entreprises; droit; travail intérimaire; centre d'appels (search for similar items in EconPapers)
Date: 2008-04
Note: View the original document on HAL open archive server: https://hal.science/hal-00765395v1
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Published in Travail et Emploi, 2008, (114), pp.21-31

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