L'image du magasin: définition, effets, mesure et perspectives de recherche
Christophe Bezes (cbezes@clickmbrick.net)
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Christophe Bezes: LARGEPA - Laboratoire de recherche en sciences de gestion Panthéon-Assas - UP2 - Université Panthéon-Assas
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Abstract:
Stores can be analyzed by mobilizing concepts that often seem interchangeable: quality, atmosphere, personality, image or experience. This literature review shows that these concepts are related but distinct. The image study seems particularly appropriate to explain store selection, for planned purchases, using cognitive criteria
Keywords: RETAIL STORES; IMAGE; COGNITION; LITERATURE REVIEW (search for similar items in EconPapers)
Date: 2013-03
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Published in Revue management & avenir, 2013, 60, pp.74-10. ⟨10.3917/mav.060.0074⟩
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00861111
DOI: 10.3917/mav.060.0074
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