A dynamic methodology and associated tools to assess organizational capabilities

Philippe Rauffet (), Catherine da Cunha () and Alain Bernard ()
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Philippe Rauffet: Lab-STICC_UBS_CID_IHSEV - Lab-STICC - Laboratoire des sciences et techniques de l'information, de la communication et de la connaissance - UEB - Université européenne de Bretagne - European University of Brittany - ENIB - École Nationale d'Ingénieurs de Brest - UBS - Université de Bretagne Sud - UBO - Université de Brest - Télécom Bretagne - IBNM - Institut Brestois du Numérique et des Mathématiques - UBO - Université de Brest - ENSTA Bretagne - École Nationale Supérieure de Techniques Avancées Bretagne - IMT - Institut Mines-Télécom [Paris] - CNRS - Centre National de la Recherche Scientifique
Catherine da Cunha: IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique
Alain Bernard: IRCCyN - Institut de Recherche en Communications et en Cybernétique de Nantes - Mines Nantes - Mines Nantes - ECN - École Centrale de Nantes - EPUN - Ecole Polytechnique de l'Université de Nantes - UN - Université de Nantes - UNAM - PRES Université Nantes Angers Le Mans - CNRS - Centre National de la Recherche Scientifique

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Abstract: The assessment of organizational capabilities becomes a great challenge in extended and flexible organizations. This assessment is generally independent from the evaluation of operational results and could become isolated from the rest of the global performance system and face validity issues. This paper aims at creating new control loops by proposing a methodology and a toolbox. These help managers to regulate design and transfer discrepancies and to improve the assessment of organizational capabilities. These propositions are implemented and tested on the industrial case study of Valeo Group, which adopted the Organizational Capability Approach (OCA) in 2006.

Keywords: Organizational capabilities; Knowledge-based models; Assessment; Discrepancies analysis (search for similar items in EconPapers)
Date: 2014-01-01
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Published in Computers in Industry, 2014, 65 (1), pp.158-174. ⟨10.1016/j.compind.2013.08.006⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00864751

DOI: 10.1016/j.compind.2013.08.006

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