Local e-government, the power of cognitive alignment

Godefroy Dang Nguyen () and Jocelyne Trémenbert ()
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Godefroy Dang Nguyen: LUSSI - Département Logique des Usages, Sciences sociales et Sciences de l'Information - UEB - Université européenne de Bretagne - European University of Brittany - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris], MARSOUIN - Môle Armoricain de Recherche sur la SOciété de l'information et des usages d'INternet - UR - Université de Rennes - UEB - Université européenne de Bretagne - European University of Brittany - UBS - Université de Bretagne Sud - ENSAI - Ecole Nationale de la Statistique et de l'Analyse de l'Information [Bruz] - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - UR2 - Université de Rennes 2
Jocelyne Trémenbert: LUSSI - Département Logique des Usages, Sciences sociales et Sciences de l'Information - UEB - Université européenne de Bretagne - European University of Brittany - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris], MARSOUIN - Môle Armoricain de Recherche sur la SOciété de l'information et des usages d'INternet - UR - Université de Rennes - UEB - Université européenne de Bretagne - European University of Brittany - UBS - Université de Bretagne Sud - ENSAI - Ecole Nationale de la Statistique et de l'Analyse de l'Information [Bruz] - UBO - Université de Brest - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris] - UR2 - Université de Rennes 2

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Abstract: The state of the art literature about e-administration adoption (e.g Layne and Lee (2001)), claims that there is a process of adoption of IT, unfolded through several stages. Our hypothesis is that IT adoption, as much as any strong organizational and cognitive process, looks very much like a diffusion process with thresholds. Although the usage of computer is already well established, connectivity requires competences that are not acquired progressively. A trigger factor has to be present which provokes a cognitive and organizational alignment sometimes very spectacular in small municipalities. This makes the variegated usages of IT mutually reinforcing. We verify our theoretical hypothesis through a statistical analysis of an inquiry on local government in Brittany, focused on both e-government and e-administration. We end up with a typology which summarizes the pattern of usages by municipalities. The statistical study is complemented by a series of case studies on smallest municipalities which confirms the "cognitive alignment" hypothesis. While 50% of Breton municipalities are barely using IT, and to some extent have not yet entered the maturation cycle, a significant group of small ones has a strong intensity of usage, contradicting a maturation cycle.

Date: 2010-03-18
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Published in IADIS e-Society 2010 Conference, Mar 2010, Porto, Portugal

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-00954230

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