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Les enjeux organisationnels des nouvelles pratiques managériales responsables des ONG humanitaires

Sonia Couprie ()
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Sonia Couprie: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: Social mission comes first in humanitarian NGOs objectives but internal or external stakeholder's expectations on programs' quality, performance and organizational durability also need to be taken into account by NGOs to receive legitimacy essential to their action potential. To reach these objectives, they need to lean on a scarce qualified and experimented workforce. NGOs are then questioning their management practices to become more responsible and accountable to their human resources, especially national ones. In this study, we will observe a new 'responsible policy towards national staff' was implemented in MSF, a French NGO (Doctors Without Borders), and analyze what are the consequences of these organizational and directorial innovations, both at operational and organizational level, with regards to quality, durability and 'unwesternization'.

Keywords: ONG; personnel national; employeur responsable; MSF (search for similar items in EconPapers)
Date: 2010-03-24
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Published in 7ème congrès de l'ADERSE, Mar 2010, La Rochelle, France

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