Problem solving methods as Lessons Learned System instrumentation into a PLM tool

Aurélie Bertin (), Daniel Noyes and Philippe Clermont
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Aurélie Bertin: SAFT [Bordeaux] - SAFT - Société des accumulateurs fixes et de traction
Daniel Noyes: LGP - Laboratoire Génie de Production - ENIT - Ecole Nationale d'Ingénieurs de Tarbes - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse
Philippe Clermont: LGP - Laboratoire Génie de Production - ENIT - Ecole Nationale d'Ingénieurs de Tarbes - Toulouse INP - Institut National Polytechnique (Toulouse) - UT - Université de Toulouse

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Abstract: Among the continuous improvement tools of the performance in enterprise, the experience feedback represents undoubtedly an effective lever of progress by offering important prospects for a progression in almost all the industrial sectors. However, several reserves to its use slow down the diffusion of its employment. We are interested in the installation of experience feedback system in a partner enterprise. In this paper, we propose an instrumentation of a Lessons Learned System (LLS) by problem solving methods (PSM) and its integration with a product lifecycle management (PLM). These proposals support an improvement of LLS performance and a facility of his application.

Keywords: Experience feedback; Lessons learned system; Problem solving method; Product lifecycle management; Continuous improvement (search for similar items in EconPapers)
Date: 2012-05-23
Note: View the original document on HAL open archive server: https://hal.science/hal-01005542v1
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Published in 14th IFAC Symposium on Information Control Problems in Manufacturing,, May 2012, Bucarest, Romania. pp. 1141-1146

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