Change and stability interaction processes in SMEs: a comparative case study

Jorge Humberto Mejia-Morelos, François Grima () and Georges Trepo
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Jorge Humberto Mejia-Morelos: ITAM - Instituto Tecnológico Autónomo de México
François Grima: ESO - Espaces et Sociétés - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UM - Le Mans Université - UA - Université d'Angers - AGROCAMPUS OUEST - UR2 - Université de Rennes 2 - CNRS - Centre National de la Recherche Scientifique - IGARUN - Institut de Géographie et d'Aménagement Régional de l'Université de Nantes - UN - Université de Nantes, IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Georges Trepo: HEC Paris - Recherche - Hors Laboratoire - HEC Paris - Ecole des Hautes Etudes Commerciales

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Abstract: Purpose - The aim of this paper is to explore interactions between change and stability during the implementation of a specific change initiative (ISO 9000). It attempts to develop a theoretical framework on change and stability management in small firms. Design/methodology/approach - This research uses a process approach based on retrospective comparative case study methodology. Data collection in the six companies lasted over a year. This gives the opportunity to contrast failed change initiatives against successful ones. Findings - Two models emerged from this approach; they support the notion that change and stability could be complementary during the different phases of the change initiative the authors analyzed. The findings show that total absence of stability variables in the change initiative could have negative effect on results. Research limitations/implications - The research is based on a multiple case study approach, which limits the generalizability of the findings. Originality/value - This is one of the first studies that applies and empirically tests the change and stability relation in small firms.

Keywords: Case studies; Change; Change management; ISO 9000 series; Mexico; Small firms; Stability (search for similar items in EconPapers)
Date: 2013
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Published in Journal of Organizational Change Management, 2013, 26 (2), pp.370-422. ⟨10.1108/09534811311328407⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01026130

DOI: 10.1108/09534811311328407

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