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Évaluer les contextes favorables à l'utilisation d'un système d'information pour supporter le transfert de connaissances

Pierre-Emmanuel Arduin () and Thierno Tounkara ()
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Pierre-Emmanuel Arduin: Heudiasyc - Heuristique et Diagnostic des Systèmes Complexes [Compiègne] - UTC - Université de Technologie de Compiègne - CNRS - Centre National de la Recherche Scientifique
Thierno Tounkara: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management

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Abstract: This paper proposes an assessment framework in order to identify organizationaland cultural contexts favorable to the use of an information system to support knowledgetransfer. Relying not only on our theoretical investigations, but also on industrial fieldworks,this framework allowed and needed that abstract concepts such as "context" or "knowledgetransfer" were defined. Different visions of information system in order to support knowledgetransfer are also presented. A case study illustrates the use of our assessment framework andthe implications of this work are finally discussed at the end of this paper.

Keywords: Information system; Knowledge transfer; Explicited knowledge; Context; Tacit knowledge; Assessment; Connaissances explicitées; Connaissances tacites; Évaluation; Contexte; Transfert de connaissances; Système d'Information (search for similar items in EconPapers)
Date: 2014-05-20
New Economics Papers: this item is included in nep-ger
Note: View the original document on HAL open archive server: https://hal.science/hal-01061013v1
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Published in INFORSID 2014 : InFormatique des ORganisations et Systèmes d'Information et de Décision, May 2014, Paris, France

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