La reconnaissance du métier: acte premier d’un management participatif

Nathalie Jeannerod-Dumouchel ()
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Nathalie Jeannerod-Dumouchel: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: This contribution is part of a research on the desire for participation and the feeling of being associated of employees in a participative managerial setting. Two groups of 18 and 24 employees, Group 1 and Group 2, are studied as their activity of high quality call center in a large group of telecommunication evolves over time. Without clear explanation, employees from Group 1 express a strong link between participation and recognition, setting recognition as a requirement for participation. This relationship is not found in Group 2, despite a seemingly similar evolution in activity, and a traditionally more claiming social context. Apart from the studied participative managerial setting, the analysis of two conflicts brings some information on the complex relationship between participation and recognition. Introducing the psychological notion of power to act (Clot, 2011), this article aims at enlarging the understanding of the necessary conditions for participative management. It also proposes that recognition of profession is a determining factor for employees' claims for recognition. Doing so, it raises up a French distinctive characteristic : nobleness of profession.

Keywords: Participative management; desire for participation; recognition; profession.; Management participatif; désir de participation; reconnaissance; métier. (search for similar items in EconPapers)
Date: 2014-11
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Published in @GRH, 2014, 2014/2 (11), pp.7-29. ⟨10.3917/grh.142.0007⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01082594

DOI: 10.3917/grh.142.0007

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