Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related

François Grima (), Pascal Paille and Marie Ève Dufour
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François Grima: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Pascal Paille: grefid - grefid - ULaval - Université Laval [Québec]

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Abstract: The intent of the research was to examine the relationships between support, trust, satisfaction, commitment and work outcomes. The framework of social exchange theory was used as a guide. The research described in this study replicates in the public sector (N = 704) and previous findings obtained in a study conducted in the private sector. Consistent with the study in private sector, support is related to intention to leave and helping behavior to trust and satisfaction. Results are discussed.

Keywords: social exchange; support (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (4)

Published in International Journal of Human Resource Management, 2015, 26 (4), pp.520-546. ⟨10.1080/09585192.2012.654809⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01174093

DOI: 10.1080/09585192.2012.654809

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