When subordinates feel supported by managers: investigating the relationships between support, trust, commitment and outcomes

François Grima (), Pascal Paille and Denis Bernardeau Moreau ()
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François Grima: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Pascal Paille: grefid - grefid - ULaval - Université Laval [Québec]
Denis Bernardeau Moreau: ACP - Analyse Comparée des Pouvoirs - UPEM - Université Paris-Est Marne-la-Vallée

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Abstract: The purpose of this research was to examine the relationship between managers and their subordinates. The framework of social exchange theory was used in order to examine whether subordinates demonstrate effort at work and remain in exchange of support by their manager. Using a sample of employees (N = 704) working for a provincial government in Canada, the results indicate that perceived supervisor support, trust in the supervisor reduce the likelihood that a public sector employee will leave their job or procrastinate at work, through commitment to their supervisor. The results are discussed in the light of public management research.

Keywords: intention to leave; perceived superior support; procrastination at work; trust in the organization (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (1)

Published in International Review of Administrative Sciences, 2013, 4 (79), pp.681-700. ⟨10.1177/0020852313501248⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01174098

DOI: 10.1177/0020852313501248

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