Bricolage of identity to cope with crisis. Bank employees in times of turmoil

Evelyne Rousselet (), Sylvie Chevrier () and Valérie Pallas-Saltiel ()
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Evelyne Rousselet: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Sylvie Chevrier: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Valérie Pallas-Saltiel: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12

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Abstract: Financial crisis has damaged the image of the banking sector. Bank employees are in the front line to cope with this crisis of reputation. This article is based upon an exploratory empirical research among bank employees. First, it reveals the difficult situations related to this crisis that employees live and how they impair their professional identity. Second, drawing upon the notion of bricolage, this paper unveils different forms of identity work that bank employees mobilize to restore a respected professional identity. However most of these bricolages of identity appear to be fragile and may have serious consequences for the management of the banking sector.

Keywords: bricolage; identity work; crisis; bank employees; boundaries (search for similar items in EconPapers)
Date: 2015-06
New Economics Papers: this item is included in nep-ban
Note: View the original document on HAL open archive server: https://hal.science/hal-01176412v1
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Published in EURAM, Jun 2015, VARSOVIE, Poland

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01176412

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