Proposition d’un modèle conceptuel des antécédents du comportement de butinage. Une application dans l’Espace Culturel d’un hypermarché

Cindy Lombart () and Blandine Labbé-Pinlon ()
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Cindy Lombart: Audencia Recherche - Audencia Business School
Blandine Labbé-Pinlon: Audencia Recherche - Audencia Business School

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Abstract: This research proposes a model of the personal (enduring involvement, time available and attitude towards the store) and situational (perceived store environment) antecedents of browsing behaviour in retail stores which motives are mainly recreational and realized by consumers without the intent to buy. The field study conducted in the leisure corner of a grocery store, with 599 customers, highlights that time available is the major determinant of this specific behaviour and that attention paid to the store environment is a moderating variable of the relation between browsing behavior and perceived store environment.

Keywords: Distribution; Browsing behaviour; Enduring involvement; Time available; Attitude; Retail store environment; Comportement de butinage; Implication durable; Temps disponible; Environnement du point de vente (search for similar items in EconPapers)
Date: 2015-11
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Published in Revue management & avenir, 2015, 6 (80), pp.135-154. ⟨10.3917/mav.080.0135⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01230069

DOI: 10.3917/mav.080.0135

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