Feedback on the integration of a serious game in the business process management learning

Imed Boughzala (), Olfa Chourabi () and Daniel Lang ()
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Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Olfa Chourabi: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Daniel Lang: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management

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Abstract: The Business process concept plays a major role in the Information System (IS) domain. Business Process Management (BPM) approaches offer languages, methods and tools for modeling, execution and optimizing business processes. However, these approaches are often difficult to understand by the learners. In particular, the modeling phase often remains abstract, not consensual and complex to implement in real settings. In order to better motivate BPM learners, several BPM's Serious Games (SG) has been developed in recent years. But few studies have evaluated game based educational methods for the BPM learning. This paper presents a feedback on the SG INNOV8 use in BPM teaching. INNOV8's evaluation was conducted within the course: "Modeling and optimization of business processes," proposed to Master students. The feedback from the students and teachers were quite positive. Nevertheless, the study shows a low potential of the game for novice students in this field.

Date: 2015-08-13
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Published in AMCIS 2015 : 21st Americas Conference on Information Systems, Aug 2015, Puerto Rico, United States

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01242753

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