The MAIN+ method for collaboration digitalization

La méthode MAIN+ pour la digitalisation de la collaboration

Imed Boughzala () and Nicholas Romano
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Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Nicholas Romano: OSU - Oklahoma State University [Stillwater]

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Abstract: Many aspects of society in general and business in particular are increasingly becoming digitalized (virtualized) as large numbers of processes that historically required participant collocation are now executed across time and space. This phenomenon of process virtualization is becoming increasingly important and scholars have begun study it in earnest from multiple perspectives. One critical aspect for businesses is digitalization (virtualization) of collaboration processes as virtual teams become more prevalent. This paper presents the concept of Process Virtualization Modeling (PVM) by presenting a Design Science approach for collaboration called Method to Analyze of INteractions Plus (MAIN+) that focuses on the practical aspects through which collaboration digitalization takes place and reports on a ten year study on collaboration process virtualization and tool selection. This PVM approach was iteratively developed, evaluated and refined based on results from a series of lab and field studies. The method facilitates virtual team selection of the most appropriate portfolio of information systems capabilities to allow them to effectively support key tasks both in collocated and distributed collaborative situations whatever the form of collaboration. The paper presents several useful artifacts that provide practical contributions for business and directions for future research.

Keywords: Design science; Collaboration technology; Virtual teams; Digitalization; Process virtualization modeling; Collaborative work; Modélisation pour la dématérialisation des processus; Travail collaboratif; Digitalisation; Equipes virtuelles; Technologies collaboratives; Science de conception (search for similar items in EconPapers)
Date: 2015-07
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Published in Revue des Sciences et Technologies de l'Information - Série ISI : Ingénierie des Systèmes d'Information, 2015, 20 (4), pp.113 - 139. ⟨10.3166/isi.20.4.113-139⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01243270

DOI: 10.3166/isi.20.4.113-139

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