Bridging cultural discontinuities in global virtual teams: role of cultural intelligence

Anuragini Shirish (), Imed Boughzala () and Shirish C. Srivastava
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Anuragini Shirish: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]
Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Shirish C. Srivastava: HEC Paris - Recherche - Hors Laboratoire - HEC Paris - Ecole des Hautes Etudes Commerciales

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Abstract: Prior research on global virtual teams (GVTs) identifies ‘cultural discontinuity' as a salient boundary that needs to be bridged for better performance. Grounding the study in organizational discontinuity theory (ODT), we propose cultural intelligence (CQ) as one of the modalities through which cultural discontinuities in GVTs could possibly be bridged. Situating the discussion, in transactional model of stress and coping (TMSC), we develop a CQ nomological network describing the inter-relationships and mechanisms through which different CQ dimensions influence GVT performance. Further, leveraging compensatory adaptation theory (CAT) we hypothesize the significant role of structural adaptation (role str ucture adaptation), in addition to behavioral adaptation (CQ behavior), in the proposed CQ framework for the GVT context. The theorized model is tested via data collected through a two-wave survey design comprising 128 GVT members in 32 teams. Study provides support to the extended CQ nomological network and makes several valuable theoretical and practical contributions.

Keywords: Cultural differences; Global teams; Cultural intelligence; Virtual teams; Cross-cultural issues; Geographical dispersion (search for similar items in EconPapers)
Date: 2015-12-13
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Citations: View citations in EconPapers (1)

Published in ICIS 2015 : Thirty Sixth International Conference on Information Systems. "Exploring the Information Frontier", Dec 2015, Fort Worth, Texas, United States

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01243518

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