Determining the collaboration maturity of organizational teams: a study in the automotive industry

Imed Boughzala () and Gert-Jan de Vreede
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Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management
Gert-Jan de Vreede: University of Nebraska Omaha - University of Nebraska System, TU Delft - Delft University of Technology

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Abstract: Many researchers argue that the quality of collaboration directly affects the quality of an organization's outcomes and performance. This paper reports on the first field application of a Collaboration Maturity Model (Col-MM) through an automotive field study. This model was empirically developed during a series of Focus Group meetings with professional collaboration experts to maximize its relevance and practical applicability. Col-MM is intended to be sufficiently generic to be applied to any type of collaboration and useable to assess the collaboration maturity of a given team holistically through self-assessments performed by practitioners. The purpose of the study reported in this paper was to apply and evaluate the use of the Col-MM in practice. The results should be of interest to academic researchers and information systems practitioners interested in collaboration maturity assessment. The paper further serves as a starting point for future research in this area.

Keywords: Virtual team; Maturity model; Performance; Collaboration; Chief knowledge officer; Collaboration quality; IT; Collaboration technology (search for similar items in EconPapers)
Date: 2013
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Published in Knowledge Discovery, Knowledge Engineering and Knowledge Management : 4th International Joint Conference, IC3K 2012, Barcelona, Spain, October 4-7, 2012, Revised Selected Papers, 348, Springer, pp.393 - 406, 2013, Communications in Computer and Information Science, 978-3-642-37185-1. ⟨10.1007/978-3-642-37186-8_26⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01244674

DOI: 10.1007/978-3-642-37186-8_26

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