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Increasing transferability of tacit knowledge with knowledge engineering methods

Thierno Tounkara ()
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Thierno Tounkara: LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management, IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

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Abstract: Knowledge transfer is a real challenge for organizations and particularly for those who have based their strategy on knowledge codification using knowledge engineering methods. These organizations are facing one major problem: their knowledge repository is used by few persons. Why? In this article, we identify barriers for transfer and appropriation of codified knowledge referential. We show that codified knowledge transfer should be a specific collaborative process taking into account three aspects: complexity and specificity of codified knowledge, readers' profiles, and exchange channels. Then, we propose to improve knowledge transfer process by developing new specifications for the codified knowledge to increase its transferability and by elaborating a pertinent shared context for knowledge interpretation. It is an empirical methodology which optimizes continuity between knowledge codification and knowledge transfer.

Keywords: Organizational learning; Knowledge Management; Knowledge appropriation; Knowledge transfer; Knowledge capture and codification; Knowledge engineering; Knowledge sharing; Organizational memories (search for similar items in EconPapers)
Date: 2013-07
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Published in Electronic Journal of Knowledge Management, 2013, 11 (3), pp.268 - 279

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01272132

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