Open source development: examining bugs reporting activity among Mozilla community participants

Héla Masmoudi and Imed Boughzala ()
Additional contact information
Héla Masmoudi: SES - Département Sciences Economiques et Sociales - Télécom Paris - IMT - Institut Mines-Télécom [Paris] - IP Paris - Institut Polytechnique de Paris
Imed Boughzala: IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris]

Post-Print from HAL

Abstract: The emerging empirical literature on Open Source communities indicates that a majority of code writing and communication activity is concentrated with a few contributors, the "core" (maintainers). However, these communities allow and encourage participation from anybody, the "periphery". The focus of this work is on explaining how distributed communities solve software problems through the participation of a large number of participants. In particular, this paper investigates interaction, collaboration and division of labor between the core and periphery in a distributed problem-solving activity. Using a linguistic method of analysis, we study bugs that affected Firefox Internet browser as reflected in the discussions and actions reported in Bugzilla (the Mozilla's bug tracking system). As results, we find various categories in the modes of interaction between the core and periphery participants of the community and suggest that interactions are influenced by their status.

Keywords: Collaboration; Community; Distributed work component; Formatting; Insert; Interaction; Open Source Software; Style; Styling (search for similar items in EconPapers)
Date: 2013-06-19
References: Add references at CitEc
Citations:

Published in ICCIT 2013 : Third International Conference on Communications and Information Technology, Jun 2013, Beirut, Lebanon. pp.126 - 130, ⟨10.1109/ICCITechnology.2013.6579535⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01272170

DOI: 10.1109/ICCITechnology.2013.6579535

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().