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Strategies and symbolism in the adoption of organizational social networking systems

Myriam Karoui (), Aurélie Dudézert () and Dorothy E. Leidner
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Myriam Karoui: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Aurélie Dudézert: CEREGE [Poitiers, La Rochelle] - Centre de recherche en gestion [EA 1722] - UP - Université de Poitiers = University of Poitiers - ULR - La Rochelle Université
Dorothy E. Leidner: Baylor University

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Abstract: Because of the important role being played by social networks, many organizations are turning to the use of social network systems to help manage these social networks and the accompanying social capital. When a social networking system is implemented in an organization, it may serve as a signal to organizational actors that social capital, heretofore largely ignored and invisible, will hereafter represent an important resource for the organization. As a result, individuals may consciously manipulate the system to either increase their own social capital or decrease the value of others' social capital. In a case study of two organizations in the process of adopting an SAP-based social networking system, our research examines how groups of actors develop strategies to control the social networking system as well as the symbolic capital that emerges during the adoption of the system.

Keywords: Social network analysis systems; Social capital; Symbolic capital; Adoption strategies; Case study (search for similar items in EconPapers)
Date: 2015-03
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Citations: View citations in EconPapers (10)

Published in Journal of Strategic Information Systems, 2015, 24 (1), pp.15-32. ⟨10.1016/j.jsis.2014.11.003⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01340336

DOI: 10.1016/j.jsis.2014.11.003

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