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Towards a new tacit knowledge-based approach for decision process

Pierre-Emmanuel Arduin (), Elsa Negre () and Camille Rosenthal-Sabroux
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Pierre-Emmanuel Arduin: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Elsa Negre: LAMSADE - Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Camille Rosenthal-Sabroux: LAMSADE - Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: Tacit knowledge plays an important role in decision making that is why, in this paper, weintroduce a new approach based on tacit knowledge for decision process. Our approach is basedon a practical case study in the eld of second hand vehicle purchase. This paper proposesideas and research issues on how to tackle tacit knowledge for decision process with cost-bene tand multicriteria analysis based on a real-world case. Because tacit knowledge cannot alwaysbe explicited, we use the multicriteria analysis to ttingly explicit tacit knowledge which canbe explicited. In order to respect the nancial policy of the company that purchases/salessecond hand vehicles, we use the cost-bene t analysis. The goal is to help the company tomake the best decision.

Keywords: Information system; tacit knowledge; decision process; cost-benefit analysis; multicriteria analysis (search for similar items in EconPapers)
Date: 2013-04
Note: View the original document on HAL open archive server: https://hal.science/hal-01347323v1
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Published in first international conference on Knowledge Management, Information and Knowledge Systems (KMIKS 2013), Apr 2013, Hammamet, Tunisia

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