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Les bonnes surprises du management interculturel: le redressement spectaculaire d'une entreprise de transport public de Nouvelle-Calédonie

Jean-Pierre Segal
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Jean-Pierre Segal: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: During its ten years of existence, CARSUD, a firm in New Caledonia, experienced, an initial period rife with labor disputes between local Oceanian employees and a management from France, and then an astonishing renaissance under the leadership of a young, inventive manager, who succeeded where his predecessors had foundered. Two in-house surveys, conducted five years, apart are used to formulate a cultural explanation of this strange turnabout by analyzing the reinterpretations local employees made of the contrasting forms of management that they successively experienced.

Keywords: CARSUD; Culture d'entreprise; Conflits sociaux; Multiculturalisme en milieu de travail; Gestion interculturelle; Nouvelle-Calédonie (search for similar items in EconPapers)
Date: 2013-12
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Published in Gérer et Comprendre. Annales des Mines, 2013, 4 (114)

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