Information and Communication Technology Demands: Outcomes and Interventions

Jean-François Stich (), Samuel Farley, Cary Cooper and Monideepa Tarafdar
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Jean-François Stich: LUMS - Lancaster University Management School - Lancaster University

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Abstract: The purpose of this paper is to review four demands employees face when communicating through information and communication technologies (ICTs). We review the outcomes associated with each demand and discuss relevant interventions to provide a set of evidence-based recommendations.

Keywords: Performance; Information and Communication Technology (ICT); Productivity; Work Life Balance; Stress; Cyberbullying; Interruption; Organizational communication; Email (search for similar items in EconPapers)
Date: 2015
Note: View the original document on HAL open archive server: https://hal.science/hal-01507888
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Citations: View citations in EconPapers (4)

Published in Journal of Organizational Effectiveness: People and Performance, 2015, 2 (4), pp.327-345. ⟨10.1108/JOEPP-09-2015-0031⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01507888

DOI: 10.1108/JOEPP-09-2015-0031

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