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La construction et l’évolution de la confiance dans la relation consommateur-banque

Shérazade Gatfaoui (gatfaoui.sherazade@univ-eiffel.fr)
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Shérazade Gatfaoui: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12

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Keywords: Confiance Interpersonnelle; Confiance Institutionnelle; Relation de service; Relation client-banque (search for similar items in EconPapers)
Date: 2001-05
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Published in 2001

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01563529

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