The Rise of On-Demand 'Instant Deliveries' in European Cities

Laetitia Dablanc, Eléonora Morganti, Niklas Arvidsson, Johan Woxenius, Michael Browne and Neila Saidi
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Laetitia Dablanc: IFSTTAR/AME/SPLOTT - Systèmes Productifs, Logistique, Organisation des Transports et Travail - IFSTTAR - Institut Français des Sciences et Technologies des Transports, de l'Aménagement et des Réseaux - Communauté Université Paris-Est
Eléonora Morganti: University of Leeds
Niklas Arvidsson: RISE Viktoria Swedish ICT [Göteborg]
Johan Woxenius: GU - Göteborgs Universitet = University of Gothenburg
Michael Browne: GU - Göteborgs Universitet = University of Gothenburg
Neila Saidi: École d'architecture de la ville et des territoires de Marne-la-Vallée

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Abstract: This exploratory paper contributes to a new body of research that investigates the potential of digital market places to disrupt transport and mobility services. We are specifically looking at the urban freight sector, where numerous app-based services have emerged in recent years. The paper specifically looks at 'instant deliveries,' i.e. services providing on-demand delivery within two hours - by either private individuals, independent contractors, or employees - by connecting consignors, couriers and consignees via a digital platform. The paper provides an overview of the main issues concerning instant deliveries, supported by data (including a survey of 96 courier delivery providers) and examples. After presenting a typology of companies (digital platforms) involved in 'instant deliveries,' we question in what way they transform the urban freight current patterns. We highlight four issues, discussing their potential to impact urban freight services and related policies in European cities: 1) Freight trips and data; 2) Business models; 3) Labor legislation and work conditions; and 4) Local public policies. We conclude by saying that predicting the medium-term consequences of these changes is difficult, but it is essential that city planning and policies take account of these developments and consider how planning and possibly regulation needs to be adapted to these new ways of doing things.

Keywords: INSTANT DELIVERY; LIVRAISON INSTANTANEE; CROWDSHIPPING; SMART MOBILITY; ON DEMAND DELIVERY; LOGISTIQUE; ZONE URBAINE (search for similar items in EconPapers)
Date: 2017
New Economics Papers: this item is included in nep-eur, nep-pay, nep-tre and nep-ure
Note: View the original document on HAL open archive server: https://hal.science/hal-01589316v1
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

Published in Supply Chain Forum: An International Journal, 2017, ⟨10.1080/16258312.2017.1375375⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01589316

DOI: 10.1080/16258312.2017.1375375

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