Performance as a Social Construct and Operational Performance Measures

La performance entre construit social et indicateur simplifié

Pascale Amans and Sylvie Rascol-Boutard
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Pascale Amans: LGC - Laboratoire de Gestion et de Cognition - UT3 - Université Toulouse III - Paul Sabatier - UT - Université de Toulouse
Sylvie Rascol-Boutard: LCT - Laboratoire des collectivités territoriales - UO - Université d'Orléans, MRM - Montpellier Research in Management - UM1 - Université Montpellier 1 - UPVM - Université Paul-Valéry - Montpellier 3 - UM2 - Université Montpellier 2 - Sciences et Techniques - UPVD - Université de Perpignan Via Domitia - Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School

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Abstract: This research deals with management control in complex organizations. It is about how complex organizations are reduced to simplified representations. It is based on the case of French museums and on the case of the framework of the French income support scheme. The defended thesis is as follows: in complex organizations, where performance is a social construct, a simplified indicator ironically plays a key role, in connection with this social construction.

Keywords: Performance; management control; complexity; museums; income support scheme; contrôle; complexité; musées; RMI (search for similar items in EconPapers)
Date: 2008
Note: View the original document on HAL open archive server: https://hal.umontpellier.fr/hal-01644299v1
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Published in Finance Contrôle Stratégie, 2008, 11 (3), pp.45-63

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