Sociomaterial regulation in organizations: The case of information technology

François-Xavier de Vaujany (), Vladislav Fomin, Kalle Lyytinen and Stefan Haefliger
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François-Xavier de Vaujany: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Vladislav Fomin: VDU - Vytautas Magnus University - Vytauto Didziojo Universitetas
Kalle Lyytinen: Case Western Reserve University [Cleveland]
Stefan Haefliger: Cass Business School - Cass Business School

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Abstract: Information technology (IT) is used to regulate organizational processes both to allow and to prevent specific behavior. Recent scandals in the financial industry exposed overconfidence in IT based regulation and, as scholars of regulation have long known, the games people play increase with the number of rules in place. To explore the practices in organizations with a broad perspective we define sociomaterial regulation as the relationships between the rules, the IT artifacts, and the practices. A new theoretical terminology around the three relationships (materialization of rules in IT artifacts, interdependency between IT artifacts and practices, and coupling in time between rules and practices) helps to explore a large case study of the implementation of an e-learning system in a French university over a five years period. The study reveals five modalities of sociomaterial regulation which can be understood using the three relationships: functionality-, tool-, role-, procedure-, and social process-orientation play out very differently for the organization in terms of the change in practices, the sources of control (hierarchical versus emergent), and innovation activity. We discuss implications for management and policy.

Keywords: Information Technology; rules; regulation; practices; sociomaterial regulation; sociomaterial coupling (search for similar items in EconPapers)
Date: 2013-08
Note: View the original document on HAL open archive server: https://hal.science/hal-01648122v1
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Published in 73rd Annual Meeting of the Academy of Management - AOM 2013 Annual Meeting, Aug 2013, Orlando, FL, United States. pp.168-174, ⟨10.5465/AMBPP.2013.83⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01648122

DOI: 10.5465/AMBPP.2013.83

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