"What about the Intended Consequences?" Examining the Effects of Race-Stereotyped Portrayals on Advertising Effectiveness

Guillaume D. Johnson and Sonya A. Grier
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Guillaume D. Johnson: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Sonya A. Grier: AU - American University Washington D.C.

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Abstract: Research that examines race-stereotyped advertising emphasizes the social impact of these representations and overlooks the potential positive effect on advertising effectiveness. The present research examines the effects of race-stereotyped portrayals on advertising effectiveness among both members and nonmembers of a group that is stereotyped in an advertisement. We integrate research on consumer identity, social categorization, and advertising persuasion to hypothesize the process underlying viewers' attitude formation when exposed to advertising featuring a race-stereotyped portrayal. Results of an experiment conducted in South Africa demonstrate that members of the group that is the subject of the stereotyped portrayal (stereotyped viewers) feel offended. At the same time, results suggest that nonstereotyped viewers experience ambivalence when exposed to stereotyped portrayals. Findings highlight the role of viewers' strength of identification and provide guidance to advertisers with regard to the use of stereotyped portrayals in advertising.

Keywords: Stereotype (Psychology); South Africa; Stereotyped Behavior; advertising; consumer identity (search for similar items in EconPapers)
Date: 2012
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Published in Journal of Advertising, 2012, 41 (3), ⟨10.2753/JOA0091-3367410306⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01655586

DOI: 10.2753/JOA0091-3367410306

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