Social Networking Continuance: When Habit Leads to Information Overload

Michel Kalika (), Hajer Kefi and Alya Mlaiki
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Michel Kalika: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Hajer Kefi: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: In this paper, we propose an explanatory model of the continuance intention to use social networking sites (SNS). Our aim is to extend the post adoptive model by incorporating Habit and Information Overload as antecedents to SNS continuance intention. A quantitative approach based on an online survey administered to 320 executive managers in France confirms the positive role of habit in generating information overload and in positively affecting SNS continuance intention. The results also show that satisfaction and perceived usefulness do not seem to play any significant role.

Keywords: Post adoption model; Social networking sites; Habit; Information overload; Continuance of usage (search for similar items in EconPapers)
Date: 2015-05
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Citations: View citations in EconPapers (1)

Published in 23rd European Conference on Information Systems (ECIS 2015), May 2015, Münster, Germany

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01664022

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