Educating the future generations of service innovators

Former les générations futures d’innovateurs de services

Marco Ferruzca, Päivi J. Tossavainen and Virpi Kaartti
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Marco Ferruzca: Laurea University of Applied Sciences
Päivi J. Tossavainen: Laurea University of Applied Sciences
Virpi Kaartti: Laurea University of Applied Sciences

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Abstract: The paper highlights the role of Higher Educations Institutions in educating the future generation of service innovators and their contribution to the service industry growth. First, the current status of service innovation education is discussed. Second, explored is a service innovation programme in Finland. The case provides insights and suggestions to improve service innovation education. The study concludes that educational transformations are required.

Keywords: Higher education; service innovation; education; competences; case; Enseignement supérieur; innovation de service; cas (search for similar items in EconPapers)
Date: 2017-05-31
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Published in European Review of Service Economics and Management, 2017, 2016 - 2 (n° 2), pp.93-113. ⟨10.15122/isbn.978-2-406-06930-0.p.0093⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01681247

DOI: 10.15122/isbn.978-2-406-06930-0.p.0093

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