Sales force in front of their poor customers: the case of retail banking

Les comportements des vendeurs face à leurs clients en situation de pauvreté: le cas de la banque de détail

Bérangère Brial () and Evelyne Rousselet ()
Additional contact information
Bérangère Brial: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12
Evelyne Rousselet: IRG - Institut de Recherche en Gestion - UPEM - Université Paris-Est Marne-la-Vallée - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12

Post-Print from HAL

Date: 2017-11-23
New Economics Papers: this item is included in nep-mkt
Note: View the original document on HAL open archive server: https://hal.science/hal-01682321v1
References: View references in EconPapers View complete reference list from CitEc
Citations:

Published in Journées Normandes de Recherche sur la Consommation, Nov 2017, Le Havre, France

Downloads: (external link)
https://hal.science/hal-01682321v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01682321

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().