Child and family services in the digital era

Le services à l’enfance et à la famille à l’ère numérique

Johanna Leväsluoto, Kirsi Hyytinen and Marja Toivonen
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Johanna Leväsluoto: VTT - VTT Technical Research Centre of Finland
Kirsi Hyytinen: VTT - VTT Technical Research Centre of Finland
Marja Toivonen: Aalto University

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Abstract: This article studies multi-professional work and user participation in social services from the viewpoints of integration and collaboration. The changes in the public service paradigms, in the professional work and in the role of users form the theoretical lenses. The empirical study examines children and family services. Traditionally these services have been scattered in social and health care, but in the studied case they have been gathered together into an ‘integrated model of wellbeing'.

Keywords: Multi-professional work; user participation; social services; public services; digital platform; Travail multi-professionnel; participation de l’usager; services sociaux; services publics; plateforme numérique (search for similar items in EconPapers)
Date: 2017-11-22
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Citations: View citations in EconPapers (1)

Published in European Review of Service Economics and Management, 2017, 2017 - 2 (n° 4), pp.17-47. ⟨10.15122/isbn.978-2-406-07406-9.p.0017⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01682614

DOI: 10.15122/isbn.978-2-406-07406-9.p.0017

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