Challenges in last-mile e-grocery urban distribution: have new B2C trends a positive impact on the environment?

Les défis du dernier kilomètre pour l'épicerie en ligne: l'impact environnemental des nouvelles tendances du B2C

Jesus Gonzalez-Feliu (), Bruno Durand () and Dina Andriankaja
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Jesus Gonzalez-Feliu: LET - Laboratoire d'économie des transports - UL2 - Université Lumière - Lyon 2 - ENTPE - École Nationale des Travaux Publics de l'État - CNRS - Centre National de la Recherche Scientifique
Bruno Durand: CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre
Dina Andriankaja: IFSTTAR/SPLOTT - Systèmes Productifs, Logistique, Organisation des Transports et Travail - IFSTTAR - Institut Français des Sciences et Technologies des Transports, de l'Aménagement et des Réseaux

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Abstract: The business to consumer distribution services (B2C), mainly related to e-commerce, know nowadays a real boom that is sometimes accompanied by fractures. To better understand this fast-changing situation and support researchers and practitioners, this chapter proposes a scenario assessment analysis focused on the new B2C strategy trends and the joint coordination of e-commerce stakehold-ers to better optimize consumer's delivery flows. First, the two main logistics solutions adopted by online retailers are introduced. Second, the main customer's delivery services in France are presented. The proposed scenarios take into account the relations between urban development and B2C logistics schemes. Finally , the scenario assessment method is introduced then environmental impacts are estimated and analyzed each scenario.

Keywords: e-commerce; B2C logistics; end-consumer delivery strategies; environmental impact (search for similar items in EconPapers)
Date: 2012
Note: View the original document on HAL open archive server: https://hal.science/hal-01770405
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Published in Environmental issues in supply chain management – new trends and applications ed. P. Golinska and C.A. Romano, Springer Verlag, Amsterdam, Series: EcoProduction - Environmental Issues in Logistics and Manufacturing, 2012

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