Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services?

Claude Rochet (), Anaïs Saint Jonsson (), Bruno Tiberghien (), Philippe Agopian, Catherine Paris-Laporte and Valéry Soulleihet
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Claude Rochet: LAREQUOI - Laboratoire de recherche en Management - UVSQ - Université de Versailles Saint-Quentin-en-Yvelines
Anaïs Saint Jonsson: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Bruno Tiberghien: AMU IMPGT - Institut de management public et de gouvernance territoriale - AMU - Aix Marseille Université, CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2013
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Published in International Business Research, 2013, 6 (2), ⟨10.5539/ibr.v6n2p137⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01807525

DOI: 10.5539/ibr.v6n2p137

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