Quatre manières de contribuer à la satisfaction du patient hospitalisé: Les éléments Basiques, Plus, Clés et Secondaires

Sylvie Llosa ()
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Sylvie Llosa: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2012
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Published in Journal de gestion et d’économie médicales, 2012, 30 (6), ⟨10.3917/jgem.126.0367⟩

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DOI: 10.3917/jgem.126.0367

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