Re-examining encounter intensity's conceptualisation, measurement and role

Nabil Ghantous ()
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Nabil Ghantous: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Date: 2015-02-19
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Published in Service Industries Journal, 2015, 35 (5), pp.237 - 254. ⟨10.1080/02642069.2015.1002479⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01823106

DOI: 10.1080/02642069.2015.1002479

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