An instrumental and relational explanation of witness reactions to interactional injustice in the workplace: The case of inter-peer derogation

Une explication instrumentale et relationnelle de la réaction du témoin d'une injustice interactionnelle au travail. Le cas du dénigrement entre pairs

Franck Biétry () and Jordane Creusier ()
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Franck Biétry: NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université
Jordane Creusier: LARJE - Laboratoire de Recherches Juridique et Economique - UNC - Université de la Nouvelle-Calédonie

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Abstract: Research on organizational injustice has recently begun to endeavor to understand the conditions in which a witness who is not directly affected by such a situation can be encouraged to react. This article contributes to this emerging and mainly theoretical literature by empirically testing the influence of three witness characteristics: one instrumental (just world belief), one moral (cynical hostility), and one relational (personal experience of injustice). Using a synthesis of the three theoretical explanations currently available and an experiment involving 223 employees and how they attribute responsibility for an act of denigration in the workplace, we reveal the intra-psychic and inter-group conditions in which the predisposition of the witness to offer help to the person responsible for the act, if needed, is weak. The findings alert managers to the dangers for the smooth running of the organization of allowing a climate of denigration to develop. They also develop current theoretical knowledge of witnesses' attitudinal reactions to interactional injustice in the workplace.

Keywords: Just world belief; Third-party; Interpersonal helping; Interactional injustice; Cynical hostility; Entraide; Hostilité cynique; Injustice interactionnelle; Justice du monde; Témoin (search for similar items in EconPapers)
Date: 2018-09-01
Note: View the original document on HAL open archive server: https://hal.science/hal-01884082v1
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Published in M@n@gement, 2018, 21 (3), pp.967-993. ⟨10.3917/mana.213.0967⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01884082

DOI: 10.3917/mana.213.0967

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